INSPIRATIONAL PROFESSIONAL DEVELOPMENT
Inspirational | Motivational | Empowering
Are you looking to invest in yourself or your team/company in any of the following?
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Improvement in customer service or soft skills
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Developmental growth of your personal/work life
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Mastering public speaking
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Bettering your leadership skills
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Then IPD has got you covered. Don't resist the growth, schedule your free consultation today to learn more about what we have to offer and which services are best suited for your needs.
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RESTORE Belize staff participated in a transformative two-day training on Communicating with Tact and Diplomacy facilitated by expert trainer Paul Lecky.
This dynamic and immersive session went far beyond theory – it created a space of mutual trust, openness, and honest self-reflection. Paul’s energetic and thoughtful approach created a space for meaningful learning—empowering participants to embrace effective communication as a tool for personal development and stronger team connection.
Through real-life workplace scenarios, role-modelling, and peer feedback, staff explored the subtle yet powerful impact of tone, empathy, and active listening. We were reminded that how we speak is just as important as what we say – and that intentional, respectful communication is key to building strong relationships, defusing tension, and fostering collaboration.
The training also equipped us with practical strategies for navigating difficult conversations and reinforced the importance of setting clear, respectful boundaries.
The training was more than a learning experience – it was a catalyst for continued growth, equipping us to communicate with greater intention, emotional intelligence, and professionalism.
RESTORE Belize
"I want to sincerely thank Mr. Paul Lecky for the impactful training he delivered. Although I wasn’t able to attend this particular session, I’ve seen a noticeable shift in our team’s behavior and attitude since then. Colleagues are more patient—not just with customers, but with each other. There’s a stronger sense of teamwork, more smiles, and a renewed energy in how they approach customer interactions.
What stood out most is how often they refer back to Mr. Lecky’s guidance. Whenever a situation arises, they recall his advice and apply it. It’s clear that the training resonated deeply. Even on Monday, the team came into my office expressing their gratitude and saying how much they enjoyed and benefited from the session.
This kind of positive change is exactly what we were hoping for internally. I truly believe we’re heading in a good direction, and having Mr. Lecky involved has been a blessing. His influence continues to inspire better leadership and stronger service across the board."
Kimberly Martinez - QPP/Chicken Express
"Paul was indeed a great lecturer. The course was very much filled with applicable knowledge for everyday life. His experiences and examples shared with each slide made the workshop even more interesting and real. It opened my eyes to a lot of the stuff that someone may think is doing the right things with your time, when it can be done even more efficiently and effectively. This helped me remember how disciplined I was. The workshop definitely was worth it and I am more than happy I attended. Thanks to Paul and also Sharon who assisted in everything that we needed for the day! Looking forward to attending more workshops!"
Nicole Carballo
"I was so intrigued and motivated by the training I received at IPD, and the facilitator Paul was awesome!! If anyone is interested in trainings, I would highly recommend IPD. Looking forward to another training."
