MANAGEMENT TRAINING

I. Beginner Course: Introduction To Management

This course is designed for participants who are or will be making the transition from technician to supervisory management. Providing the necessary skills and techniques for building confidence as a supervisor; and recognizing the difference between line staff and supervisory management.

 It's tailored to assist new supervisors and managers in identifying their roles, responsibilities and classify them into easily achievable stages of development to approach their new role with confidence. 

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II. Intermediate Course: Supervisory Management

This course will equip participants with proven supervisory techniques that they can put into action immediately.  The skills that savvy supervisors use to plan, organize, communicate and monitor will become part of their toolkit to effectively manage everyday interactions with greater ease.  Upon course completion candidates will be able to:

 

• Understand the management skills needed to succeed in a rapidly changing environment

• Learn to plan, organize, coordinate, communicate and monitor

• Learn skills in giving constructive criticism

• Learn techniques to help them cope with difficult employees

• Use delegation for effective employee development, time management and motivation

• Increase job satisfaction and work output through coaching

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III. Advance Course: Advance Supervisory Management

This advanced level course provides the effective framework for continuous development of managers and supervisors.  It is geared primarily to enhance high-level individual performance and to engage managers and supervisors in assisting their team to maximize performance.  The course covers skills that enable them to manage their time, solve problems, plan strategically, and communicate with their team in a more effective manner.